Complaints: Five Tactics for Handling Complaints Effectively

2012 (UK)

Customer service employees are shown dealing with complaints badly in different scenarios, including face-to-face in a retail store, an airport customer service desk and a local authority as well as over the telephone. Following the...

Customer service employees are shown dealing with complaints badly in different scenarios, including face-to-face in a retail store, an airport customer service desk and a local authority as well as over the telephone. Following the...

Director: n/A
Writer: n/A
Stars: Richard Wilson / Diane Morgan
Genre: Short
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